Introduction
In today’s fast-paced business world, every minute counts—especially for growing enterprises that depend on technology for their daily workflow. For a Bangalore-based two-wheeler auto service company, delays caused by lagging systems, frozen applications, and poor device performance were affecting both employee productivity and customer engagement.
With over 40 corporate employees using Windows workplace devices daily, issues like slow web apps, frozen Excel sheets, and Outlook crashes were common complaints. The company’s leadership, focused on expanding an organized market for two-wheeler servicing, knew they needed a change, but hiring a full-time IT engineer felt like an expensive, long-term commitment.
That’s when Bumblebot Technologies stepped in with Tasky, an intelligent IT automation solution designed to streamline workflow management, reduce downtime, and improve the overall workplace device experience.
The Problem: IT Chaos Without the IT Staff
Despite relying heavily on Chrome, Excel, and Outlook for daily operations, employees lacked basic workflow optimization habits—less than 1% of them restarted their systems weekly. Without a dedicated IT resource or ticket support system, recurring problems remained unresolved, slowing down work and frustrating staff.
Leadership realized they needed:
- A way to conduct regular device maintenance without hiring a full-time IT engineer.
- Visibility into non-compliant applications that could pose security risks.
- An efficient method to improve end-user satisfaction without disrupting operations.
The Solution: Tasky by Bumblebot Technologies
Tasky is a lightweight, powerful tool that transforms IT service management for SMEs. Here’s how it helped this Bangalore auto service brand:
- Automated Routine Maintenance
Tasky performs regular health checks and maintenance tasks such as cache clearing, memory optimization, and browser resets—automating IT tasks that otherwise burden employees. - Reduced Human Dependency
Employees no longer needed to troubleshoot issues manually or wait on outsourced help. Tasky enabled faster resolution, enhancing user experience management. - Real-Time Device Monitoring
With device experience monitoring, Tasky provided the company with live insights into performance trends, app usage, and compliance, helping flag non-compliant software instantly. - Improved Time Management & MTTR
Tasky not only boosted employee time management but also drastically reduced mean time to resolution (MTTR)—cutting delays from hours to minutes. - No More IT Headaches
The business could now scale confidently, knowing Tasky had their device compliance and maintenance under control, eliminating the need for a costly in-house IT hire.
Measurable Impact: What Changed After Tasky
Since deployment on January 25, 2024, across 42 workplace devices, the results speak for themselves:
- Over 5,314 maintenance tasks completed automatically—averaging 50 tasks per day.
- 2,218 hours and 38 minutes saved, equivalent to INR 6,30,113 (USD 7,500) in IT costs.
- 100% elimination of full-time IT resource requirements.
- Enhanced employee morale with faster systems, fewer interruptions, and smoother workflows.
These aren’t just tech wins—they’re business process improvements that reflect directly in operational efficiency and customer service delivery.
Why Tasky is a Game-Changer for SMEs
For small to mid-sized businesses, the cost of an IT team can be a major barrier. But Tasky bridges that gap by offering:
- Ease of workplace experience for employees
- Scalable workforce management tools
- Seamless device experience management
- Proactive issue resolution before complaints arise
- Deep visibility into workplace systems for data-driven decisions
And it’s not just about cutting costs—it’s about creating a proactive IT environment that supports growth and customer engagement.
Final Thoughts: Future-Proof Your Workplace with Tasky
If you’re an SME struggling with system slowness, downtime, or productivity gaps—but can’t justify a full-time IT hire—Tasky offers the ideal middle ground. It delivers the value of a dedicated engineer at half the cost, plus intelligent features that scale with your business.
From workflow optimization to IT automation, Bumblebot Technologies’ Tasky is built for modern teams that want more output, fewer bottlenecks, and happier employees. Whether you’re in automotive services or any other high-growth industry, Tasky ensures that your workflow processes are running like a well-oiled machine, so your team can focus on what they do best.
Ready to upgrade your device performance and team efficiency?
Discover how Tasky can redefine your IT landscape and elevate your ROI.
Visit www.bumblebottechnologies.com to book a demo.
To know more: NYSE BPO Slashes IT Costs, Boosts Productivity with Tasky