How It Works?
Self-service – Click to heal
What used to take 30 mins to get on a call, troubleshoot and fix an issue will now take 2 mins to launch your bot, click a button and fix the issue. Empowers the user and delivers a better quality of workplace service, reducing the overall effort and time to resolve.
Self-heal – Auto fix
The end user does even have to realize the problem, the solution constantly monitors variables for specific use cases selected and whenever the problem occurs the solution self-heals automatically without any user intervention improving the overall workplace productivity and workplace experience
Optimizations
One of the most reoccurring complaint logged with the IT helpdesk concerning to a workplace device is “ My PC running slow”, this is due to the fact that end users barely take any responsibility in upkeep and maintenance of their laptops/workstations. Using optimizations we can plan and schedule upkeep and maintenance activities on a daily, weekly and monthly basis which equips end users with a better performing workplace device. These optimizations can be triggered similar to self-heal based on specific criteria or can be scheduled on regular intervals.
App store for workplace
Organizations are being constantly monitored for breach & end users often due to ignorance download applications directly from internet. “Tasky” provides a provision where end users can find relevant applications required for their persona on their app store helping organizations to be compliant & allows them to do a quick install. The end user doesn’t have to worry anymore on the possibility of being non-compliant. Wouldn’t it be easier for end users to have their own personal app store for workplace where they can download and be productive & compliant at the same time?
Easy to use admin dashboards
Complex analytics and painful admin dashboards are barely being used. We at bumblebot believe in simplifying the entire experience management issue and make it more accessible and user-friendly. Dashboards are relevant to convey insights quickly and that is exactly what “Tasky” dashboards will offer.
Teams Integration
Invoke “Tasky” through teams and get your problems resolved quickly. Using multiple interfaces to interact and collaborate can get messy. Teams is a go to solution for everything collaboration, so to make it simpler to get your issues resolved, we have integrated with teams to provide a seamless experience.
Ergonomic alerts & announcements
Provides you the capability to push personalized announcements to create a better workplace experience. Also, allows you to push notifications where end users can participate and authorize actions. Emails are over rated today and people barely take time to respond to emails. You can conduct surveys, collect feedback and also gamify learning experiences.
ITSM integrations
Easy integration with ITSM solution helps end user raise tickets in a click of a button. The solution can also proactively raise a ticket if it detects an issue reoccurring for multiple times. It can provide immediate remediation but a reoccurring issue may require further investigation without which the end user device goes into a high risk state and can seriously affect productivity
